frequent questions

Our shipments take from 48h to 72h. You can check more about our shipments here.

We use Nacex for national and international shipments. In this way we make sure that our clients receive their order in the indicated period.

Yes, VBPO is available in all Schengen countries.

Our goal is always to make sure our customers love our products, but if you need to return an order, we're happy to help. Just email us directly and we'll walk you through the process.

Have you changed your mind? Nothing happens, contact us immediately

If at the time of opening your order you find that products are missing, please contact us

If you are a company or a professional and need a personalized quote, we recommend that you contact us.

These gift vouchers can be exchanged once the checkout of the products has been accessed. At that time, the discount equivalent to the check will be applied.

In each VBPO Virtual Tasting pack we include a QR code and a url to access the tasting.

Of course! You just have to contact us through the following form .

You can select the visit service that best suits you from the booking portal.

If you cannot attend, you can cancel your reservation from the portal or contact us directly.

No, it is not mandatory. But it is highly recommended. In fact, it will allow you to find your history, edit your addresses and track your package online faster. You will also be notified of new products and special events.

Of course not! We do not have access to that information. Your data is safe.